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Cookie Policy

This Cookie Policy (“Policy”) explains how Tenant Verification Service, Inc. (“TVS”, “we,” “us,” or “our”) use cookies and similar tracking technologies on our websites, applications, and other digital platforms (collectively, the “Services”). It also explains your rights and choices regarding these technologies, and forms part of the TVS Privacy Policy.

By using our Services, you agree to our use of cookies in accordance with this policy. If you do not agree, you may disable cookies through your browser settings or other means described below.

1. WHAT ARE COOKIES

Cookies are small text files placed on your device when you visit a website. They help us recognize your device, improve your browsing experience, and analyze how our Services are used. Other tracking technologies, such as pixels and local storage, may also be used and function similarly to cookies.

Cookies can be classified based on various factors such as their duration, purpose, and origin. These classifications help differentiate how cookies function and the role they play in a user’s browsing experience.

• A. By Lifespan
  • Session Cookies: These are temporary cookies that expire once you close your browser. They are used to maintain session integrity, such as keeping you logged in while navigating a website.
  • Persistent Cookies: These remain on your device for a predefined period, even after you close your browser. They help remember your preferences and login details for future visits.
• B. By Purpose
  • Necessary Cookies: These are essential for the website to function correctly. They enable core features such as page navigation, security, and accessibility. Because they are required for the website to operate, they are automatically stored on your browser.
  • Functional Cookies: These cookies improve website functionality and provide a more personalized experience. They help remember your preferences, such as language settings, display options, and login details, so you don’t have to re-enter them each time you visit.
  • Analytics Cookies: Analytics cookies help us understand how visitors interact with the website by collecting anonymous data about page views, time spent on the site, and navigation patterns. This information allows us to improve performance, optimize content, and enhance the overall user experience.
  • Advertisement Cookies: These cookies are used to deliver ads that are more relevant to you. They track your browsing habits across websites to provide personalized advertisements and measure the effectiveness of marketing campaigns. They may also be set by third-party advertising partners.
  • Performance Cookies: These cookies are used to understand and analyze the key performance indexes of the website which helps in delivering better user experience for the visitors.
• C. By Origin
  • First-Party Cookies: These are cookies set by the website or service you are visiting.
  • Third-Party Cookies: These are cookies set by external domains (e.g. advertisers or analytics providers).

2. HOW WE USE COOKIES

When you interact with the TVS website, applications, emails, or advertisements, we (and third parties) may automatically collect technical information from your browser or device using cookies, pixels, web beacons, local storage, JavaScript, APIs, and similar technologies.

We use these technologies to:

• Personalize your experience and remember your preferences
• Analyze website traffic and user behavior
• Improve the performance and security of our services
• Deliver and measure targeted advertisements
• Prevent fraud and ensure system security

Additionally, we may use clear GIFs (also known as web beacons or pixel tags), which function like cookies but are embedded in web pages and emails. These help us track user engagement, manage content, and measure email performance, such as open and forward rates.

3. WHAT COOKIES DO WE COLLECT ON OUR WEBSITE AND WHAT ARE THEY USED FOR

We use and govern the following cookies on our websites, for which you may opt out by selecting your preferences on our Cookie Consent Preference Banner:

TVS USA Website

TVS Canada Website

4. HOW TO MANAGE COOKIES

You can control or disable cookies through the following methods:

A. Browser Settings

Most browsers allow you to block or delete cookies through their settings. Refer to your browser’s help section for instructions:

• Chrome: Google Support
• Firefox: Mozilla Support
• Safari: Apple Support
• Edge: Microsoft Support

B. Opt-Out Tools

To disable certain analytics cookies, you can use the browser controls discussed above or, for some of our providers, you can use their individual opt-out mechanisms, such as the Google Analytics Opt-Out.

C. Disabling cookies via the Cookie Banner

To customize your cookie preferences on this website, please click on the Cookie Banner. In the Cookie Banner, you will find information about the cookies being collected, and you can choose whether or not to accept their use, except for those that are strictly necessary for the website’s operation.

Note: Disabling cookies may affect your experience on our website.

D. DO-NOT-TRACK

We do not recognize or respond to browser-initiated DO-NOT-TRACK (DNT) signals, as a DNT standard has not been adopted to this day. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).

5. CHANGES TO THIS COOKIE POLICY

We may update this Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date.